WARRANTY DURATION:
Lifetime Frame: Extang offers a
lifetime warranty against defective materials or workmanship on all
tonno rails, aluminum components, clamps, bows, hardware.
10 Year Tarp: Extang offers a 10
year warranty against defective materials or workmanship on the vinyl
covering. The 10 year warranty coverage is as follows:
- Years 1 thru 3 Extang will cover the entire
cost of the tarp repairs or replacement. (This has been the
original and long standing Extang 3 Year Warranty—known for being
the best and setting the industry standard. We have now made it even
better by increasing it to an extra long 10 Years at a pro-rated
formula that adjusts for standard wear over time.)
- Years 4 thru 5 Extang will cover 70% of the
cost of the tarp repairs or replacement.
- Years 6 thru 7 Extang will cover 50% of the
cost of the tarp repairs or replacement.
- Years 8 thru 10 Extang will cover 30% of the
cost of the tarp repairs or replacement.
WARRANTY CONDITIONS:
This warranty is against defective materials or
workmanship. The warranty is void if the product has been damaged by
accident, unreasonable use, neglect, improper
service/installation/removal, modifications, acts of God, normal wear
and tear or other causes not arising out of defective materials or
workmanship. Consequential and incidental damages are not covered under
this warranty.
THE FOLLOWING CONDITIONS WILL ALSO VOID THE
WARRANTY:
Wind whip damage: Tarps must be
secured at all points when vehicle is in motion. An unsecured tarp will
flap, resulting in damage to the fabric.
Improper cleaning: Recommended to
use the tested and approved Extang Tonno Tonic™ or clean with soap and
water only. Do not use vinyl conditioners (i.e. Armor All®) because they
will shrink the vinyl.
Overloading of cargo: Cargo
should not touch the tonno at any point. Protrusions in the tarp will
stress the fabric. Cargo may shift while traveling and cause it to push
against the fabric and damage it.
The warranty applies to the original
consumer/purchaser and for the truck on which the tonno was originally
installed and shall not apply if the product has been removed from the
original vehicle.
Warranty registration must be on file and/or proof
of original purchase (detailed and dated receipt) required for warranty
to be effective. Warranty coverage starts from the date of purchase.
PERFORMANCE:
Provided all warranty conditions are met Extang
will either repair or replace (at Extang’s option) the product or
component. Extang may require the original item to be returned postage
prepaid for final determination. Extang reserves the right to substitute
and offer the respective warranty discount on an entire replacement
system or provide other remedies than those listed in this warranty for
discontinued products or other reasons. A return authorization number
must be obtained from our customer service department prior to returning
any product. Shipping charges will apply for any repair or replacement.
This warranty gives you specific legal rights and you may also have
other legal rights which vary from state to state. |